If you have requested that we arrange to ship your order to you as opposed to you arranging to pick your order up at our store, we will charge you an additional amount for shipping. Regardless, all orders are sold to you Free Carrier (FCA) Incoterms 2010 Fitterfirst Inc.’s Calgary warehouse.
Shipping Time -- Allow for 2 business days for order processing. Orders are not processed or shipped on Saturday or Sunday or on national holidays.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered by our customer service or sales staff only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Shipping Costs & Timescales
Shipping costs are automatically calculated during the checkout stage and added to your cart. When you make payment we start processing and aim to get the order to you as soon as possible. Please note these estimates are for Canada and USA only. For details on international orders, please contact our customer service team.
We ship all orders placed on weekdays within 1-2 business days. This excludes national holidays and weekends. Any order placed on a weekend or national holiday will be shipped on the next business day.
Ground shipping usually takes 5-10 business days to deliver to most provinces. Home delivery days are Monday-Friday.
Orders placed after 11:00 AM MST/MDT weekdays or on weekends for overnight, second day or three day do not ship till the following business day.
Days indicated are business days, Mon-Fri only. There is no Saturday or Sunday delivery. The day your order ships does not count as a time-in-transit day. Start counting AFTER the day it ships. (Note: Shipping days refer to business days only, Mon-Fri and not Saturday, Sunday or Holidays.)
Need it Faster?
2nd Day Air - Arrives 2 business days after the day it ships out. Example: Ships on Monday, arrives on Wednesday. Ships on Friday, arrives on Tuesday and so forth.
Next Day Air - Arrives on the next business day after the day it ships out. Example: Ships on Monday, arrives on Tuesday. Ships on Friday, arrives on Monday and so forth.
Shipping times are only estimates and are not guaranteed. We cannot control occasional inventory shortages, shipping carrier delays, customs delays, weather delays, and other factors that can delay your shipment. However, we will do our best to get your order out to you as soon as possible.