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Privacy Policy

Privacy Policy

Fitterfirst Inc. respects the privacy of the individuals who visit our website and/or register their products with us online. We collect personal information on our site only when you are shopping online, requesting a catalog, registering a warranty, or entering a promotion.

Information Collection, Use & Disclosure

Once you have made a purchase from Fitterfirst Inc. your name and mailing address is added to the Fitterfirst Inc. mailing list. We may store and process your information for several reasons: firstly to better understand your needs and how we can improve our products and services, and secondly to retain information about your previous purchases of Fitterfirst products in order to customize our services for your future visits to our site.

Our mailing list, which may be comprised of your name, address and information about your order may be combined with other personally identifiable information, such as demographic information and past purchase categories, and may occasionally be made available to other carefully selected companies selling goods and services that may be of interest to our customers and whose privacy practices meet the Direct Marketing Association's privacy standards. This information may also be used to make our future marketing efforts more efficient.

Should you sign up for our e-mail newsletter, your e-mail address will only be used by Fitterfirst Inc. to send you occasional information about seasonal promotions and discounts. If you supply us with your mailing address, you may receive periodic mailings of catalogs or event notices from us.

By adding products to your cart and engaging in the checkout process you are giving permission to FitterFirst to follow up with you via a transactional reminder email in up to 3 part series to complete your purchase. We consider your engagement with our checkout to be an active inquiry into our products and therefor implied consent to follow up on that interest.

Fitterfirst Inc. respects your right to privacy. If you do not wish to receive mailings from us or from other companies who use our customer list from time to time, please click here or call our toll-free Customer Service line at 1-800-348-8371 and we will ensure that your name and address are not made available to others. Please provide us with your exact name and address and allow 6 – 8 weeks to process this request.

Cookie Use

Depending on whether you have enabled them in your browser, when you shop at our site we use cookies. Cookies are small pieces of data, which are stored on your computer to allow your web browser to remember something about our web site, such as which products you have added to your shopping cart. Recent analysis of web surfers indicates that over 98% of surfers have cookies enabled.

Note: If you disable cookies in your browser, or your browser does not support 128-bit encryption, you will not be able to use our online shopping cart.

Contests

Information Collection


Any information gathered for the contest will only be used for the purposes of informing entrants about the contest progress or to notify the winners. We will not sell any information gathered.

Winners will be announced via social media and email. Photos gathered for  contests will be used in a "before and after" comparison and displayed to entrants via email and social media.