SHIPPING INCLUDED WITHIN DOMESTIC CANADA

SHIPPING INCLUDED WITHIN DOMESTIC CANADA

Orders placed on weekdays ship within 1-2 business days.  Orders placed on weekends or national holidays ship will be processed to ship the next business day.  FedEx ground usually takes 1-5 business days to deliver from ship date.

LOVE YOUR VARI® PRODUCT OR GET A FULL REFUND

RISK FREE 30-DAY RETURNS.

We want to give you the best workspace innovation experience possible. Since we stand behind our products 100%, we’ll let you try it out for 30 days, risk-free. If you don't love your Vari® product for any reason, let us know and we’ll arrange for pick up from your home or office for free.

RETURNS

Thanks to our risk free 30-day guarantee, you may return any Vari® product for any reason within 30 days of the date of purchase. Simply call your Fitter International Account Manager or our main line 1-800-348-8371and we will issue an RMA number.

We’ll even cover your return shipping costs. We recommend keeping your original shipping box in case you need to return your Vari®.  However, if you no longer have your original box, please let us know so a return box can be provided. 

Fitter International Canada Customers : Your money will be refunded in full to your credit card within 2-3 business days upon return receipt of your Vari® product.

Product Warranty

Vari® and Fitter International stands behind their products, and we want you to feel secure knowing that we’ll work to resolve any issues that arise.  For products purchased on or after October 5, 2018, all eligible Vari® products are covered under a limited, non-transferable warranty for the term listed below for normal usage. A failure is a mechanical breakdown of or defect in the unit that affects the user’s ability to operate the product as intended. If it is determined that the failure was caused by misuse or abuse of the product, replacements and return shipping will be at the customer’s expense. No refunds are available after the initial 30-day risk free trial.
 

10 Years

• Standing School Desk and Standing School Desk for Two
• Table 48x24 and Table 60x24

5 Years

• All surfaces, hardware, mechanical parts, and components, including motors and electrical components, of the Standing Desk Series, VaridDesk® Pro Plus™ Series, VariDesk® Cube Corner® 26, VariDesk® CubePlus® 40, Electric Standing Desk Series, VariDesk® Electric Pro Plus™ 32, and VariDesk® Tall 40.
• File Cabinets
• Monitor Arms

1 Year

• VariDesk® Laptop 30™
• Active Seat and Active Seat Basic
• Mats
• Privacy Panels

For any products purchased prior to October 5, 2018, warranty coverage lasts for 1 year from the date of purchase.

Exceptions to the coverage include:

Changes in surface finish, including colour-fastness or matching of colours, woodgrains, or textures

Normal wear and tear

Dye transfers caused by external contaminants

Modifications made by the user

Products that were not installed, used, or maintained in accordance with product instructions and warnings

Damage or marking of surfaces caused by sharp or foreign objects

Pilling of textiles

Returns and Replacements

During the 30-Day Guarantee period, returns, replacements, and shipping costs are paid by Vari®.

Within 1 year of the purchase date, shipping costs for warranty claims will be covered by Vari®.

After 1 year from the purchase date, the shipping costs for warranty claims must be paid by the customer.

Items damaged in transit may be returned or replaced at our cost under the 30-Day Guarantee. We may ask for photographic or video evidence for our records.

After the initial 30-day risk free period, refunds will no longer be available, product replacements will be provided instead.

LIMITED WARRANTY

Warranty Replacements : Any failure from normal usage will be replaced free of charge and Vari® will replace the product for you directly at their cost. A failure is a mechanical breakdown of or defect in the unit that affects the user's ability to operate the product as intended. If it is determined that the failure was caused by misuse or abuse of the product, replacements and return shipping will be at the customer’s expense. No refunds are available after the initial 30-day risk free period.

Warranty Returns : Any returns outside of the initial 30-day guarantee window, but before the 1-year product warranty window, require customers to pay the freight costs to send the product(s) back to Vari®.

ITEMS DAMAGED IN TRANSIT

Items damaged in transit may be returned or replaced under our Risk Free 30-Day Guarantee. We may ask for photographic or video evidence for our records.